Special Days Coordinator

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Hybrid working – Minimum 40% of working time to be spent in the office based in Welwyn Garden City, Hertfordshire. Includes occasional local, regional and national travel.
Permanent
Closing date: 15/08/2025
Disability Confident Employer

Willow Foundation

Key Responsibilities:

  • Planning and organisation of Special Days for beneficiaries
  • Ensuring Special Days are arranged within agreed budgets and targets
  • Maintaining relationships with individuals and organisations involved in the delivery of Special Days
  • Ensuring Special Days are delivered to the agreed highest standards of quality and care for beneficiary needs
  • Communicating verbally and in writing with individuals and organisations for the purposes of answering queries about the service, arranging Special Days and promoting the charity and its services
  • Coordinating volunteer support within the Special Days team
  • Supporting the post-Special Day follow up process.  Engaging with beneficiaries and their networks to continue relationship with the charity
  • Undertaking projects and working with other departments in the charity
  • Contributing to the development and implementation of systems and processes to assure service effectiveness
  • General administration and reporting of information relating to Special Days
  • Undertaking training and development to increase own skill set
  • Supporting Special Days Director and undertaking other responsibilities that may be required from time to time

https://www.willowfoundation.org.uk/jobs/special-days-coordinator/