Payment Processing Officer

Herts Interpreting and Translation Service

BACKGROUND:

Herts Interpreting and Translation Service (HITS) is a major provider of interpreting and translation services to local authorities and the NHS in the home counties and East of England. Due to increased workload, HITS wish to recruit a highly-motivated and skilled individual with a proven experience in finance and data processing, to become a member of its Finance team at its offices in Hemel Hempstead.

JOB RESPONSIBILITIES:

• Payment processing of Assignment forms
• Monthly Activity Reports and Invoices
• Liaising with customers and interpreters
• Answering queries from Customers and interpreters
• Creating self-employed/Payroll interpreter’s payment reports
• Reconciliation and Booking reports
• Credit Control
• Provide support to Manager with Management Reporting
• Other general financial/office tasks as and when required

PERSON SPECIFICATION:

The successful candidate will be able to evidence the following:

• Computer literate – competent in the use of Microsoft Office, internet and e-mails
• Well organised, flexible and efficient
• Ability to work additional hours as and when required
• Ability to work as part of a team.
• Ability to work under pressure.
• Excellent IT Skills (including experience of working with databases and email systems)
• Excellent customer service skills
• Excellent telephone manner
• Excellent communication skills
• Excellent numeracy skills
• Faultless attention to detail and ability to maintain accurate records.
• Good organisational skills
• Understanding of the principles of confidentiality and Information Security
• Commitment to valuing diversity.

The successful candidate must also be able to demonstrate an ability to work on his/her own initiative, to prioritise and manage several tasks simultaneously.

The successful candidate will be flexible and adaptable in their approach to their work and a proven team-worker.