Mental Health Recovery Worker

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Closing date: 20/10/2023
Disability Confident Employer

Turning Point

An exciting opportunity has arisen to join our Turning Point Complex Needs Team as a Recovery Worker.

This role requires someone passionate about supporting service users in Hertfordshire who are experiencing mental health, substance misuse, as well as other complex social issues. You will offer vital advice, information, and signposting as well as providing practical support to promote wellbeing and recovery. We require someone who is energetic and enthusiastic about engaging with individuals who may need our service.

At Turning Point, we support people across England with mental health issues. As a Recovery Worker, you’ll make a real difference to their lives as you introduce them to the personal, flexible and realistic support they need to improve the quality of their lives in their communities. Passionate about people, you’ll enjoy the scope and support to enhance your own life and career too as you gain the experience, training and education you need to progress in your career with us.

Hertfordshire Complex Needs Service provides short term, holistic, community support to adults who are recovering from mental health issues, and additional complex needs including substance misuse, housing issues and other complex social issues.

We visit people in their own homes or meet at community locations across the area and working together we design a support package with goals that evolve with people’s changing needs and wishes. We offer high-quality support to help people take control, improve the quality of their lives and face the future with confidence. No matter how complex a person’s needs, whether or not they’ve tried support services in the past, we can provide person-centred support that helps individuals decrease isolation, increase independence, learn new skills, integrate into the community and make the most of every new opportunity.

The typical working hours for this role are Monday to Friday 9am – 5pm.

The key accountabilities of the role are:

  • Working in the community and working with Service users in developing flexible and realistic support packages/person centred plans within agreed guidelines or service models.
  • Ensuring that a collaborative approach is used, with effective communication links with external professional groups e.g. GPs, Social Services, etc. and to work as an effective member of any multi-disciplinary team.
  • Ensuring record keeping is maintained to the required standard at all times and contributing to service monitoring requirements.
  • Undertaking responsibility for clinical risk and needs assessment and the formation and implementation of risk management plans.
  • Assisting in the development and implementation of service record keeping, procedures and policies.
  • Essential:
    • proven experience in a similar role along with a good awareness of mental health problems or completion of a relevant degree
    • a full UK Driving License and access to a vehicle
    • being flexible, patient and non-judgemental
    • good IT and Communication skills
    • level 3 NVQ in social care
    • completion of a relevant degree
    • good understanding of mental health /complex needs and impact on wellbeing
Having a driving licence and access to a car is essential.