Hospital Mental Health Outreach Worker

Hertfordshire Mind Network

Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

About the role

The Bounce Back Worker will deliver a recovery-oriented outreach service for patients in Hertfordshire hospitals, based primarily at Watford General Hospital and HMN Centres. You’ll work closely with hospital staff, including A&E and the Mental Health Liaison Team, to provide holistic advice, information, and support. Using a recovery approach grounded in empathy, warmth, acceptance, authenticity, compassion, and humanity, you’ll support patients on the ward and continue up to 16 sessions in the community and in their homes after discharge – helping to create a seamless pathway into ongoing support.

How to apply

To apply, please submit your CV and a supporting statement explaining why you’re right for the role. Be sure to include your contact details, home address, and whether you have a driving licence and access to a vehicle.

Please return applications to Rebecca Mullane (Services Manager – Dual Diagnosis Partnerships) by email to recruitment@hertfordshiremind.org

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.

In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.