Head of Wellbeing

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Hemel Hempstead
Closing date: 02/01/2024
Disability Confident Employer

Community Action Dacorum



Job Title:                             Head of Wellbeing

Community Action Dacorum Introduction (including values)

Community Action Dacorum is a charity that provides a circle of support to the local community. As a “Council for Voluntary Service”, we believe in bringing people together to achieve more in their communities and improve quality of life.  Our Vision is to be recognised throughout our region as a leading provider of community services and projects of the highest quality, efficiency, and value.

Based at:                             48 High Street, Hemel Hempstead.

Reporting to:                     Deputy Chief Executive Officer

Responsible for:                Between 6 and 8 members of staff (direct line management of 3)
Wellbeing Volunteers across the organisation

Job Purpose: To lead, champion and develop the Community Action Dacorum Wellbeing services.

Key Responsibilities:

  • To be the champion of all Wellbeing services across the organisation internally and externally.
  • To act as the secretariat of the Wellbeing Subcommittee. (Calling meetings, setting agendas with the chair, producing and circulating minutes)
  • To collate data on our Wellbeing services and report on progress.
  • To maintain ongoing and positive relationships with funders of our Wellbeing services.
  • To identify, consider, plan and develop opportunities to expand Wellbeing services to meet identified need in the local
  • To oversee the Community Transport Service and line manage the Community Transport Lead Officer
  • To oversee the ShopMobility Service and line manage the ShopMobility Manager.
  • To oversee our Wellbeing Groups Services and line manage the Wellbeing Groups Manager
  • To create and work to fund new Wellbeing services that are responsive to the needs of residents.
  • To work in partnership with other Head’s of to ensure a joined up response to the three areas of Community | Employability | Wellbeing.
  • Develop and monitor the business plan for the service including making informed decisions about the pricing structure and advise clients, client groups and organisations accordingly.
  • Keep abreast of national policy and developments in the sector that may impact upon the delivery of our Wellbeing services.
  • Deal with compliments and complaints from external actors.
  • Manage the departmental budget, including setting and monitoring expenditure and authorising purchases within delegated authority limits.


Competency Level:         Level 2
Date of Issue:    2023