Complex Needs Worker

ONE YMCA

• Substantial knowledge and experience of working within the Housing / Support arena within a comparable or similar sector
• An understanding of complex needs and therapeutic approaches to support the residents in addressing their needs and informing change
• An in-depth understanding of childhood trauma and its impact on mental wellbeing and be able to deliver the appropriate information, intervention, advice guidance
• Qualification in a related field (eg housing, social care)
• Knowledge of statutory & non-statutory provisions for the client group
• A developed understanding of therapeutic practice with adults with complex needs
• Experience in mental health, alcohol and substance misuse issues If you feel that you have the necessary skills and expertise to foster a culture of excellent customer service, genuine care for residents, and a strong sense of team spirit, and if you can lead, inspire and motivate a team, then we would welcome your application!

Shift pattern: Hours are worked seven days per week and include a regular weekend shift. Total 37.5 hours per week.
Week 1: Early shift 8 am – 4 pm / Week 2: Late shift 1 pm – 9 pm.